- What was your inspiration to choose this sector?
I spent a lot of time working in banking and that opened up a range of opportunities in various fields. I enjoy the challenges of fraud management in the business environment, the need to reduce losses without losing sight of business needs or customer experience.
- What is the best advice you have received?
That everyone can go through difficult times sometime in life and that is why it is important not to lose perspective. We have to take our responsibilities seriously, be it family, community or work, but not so much ourselves. If we take ourselves too seriously, we end up getting tired of ourselves and those around us.
- Describe the most important moment in your career.
I have never planned my career, and I know that this is not what I am supposed to say. I would say that my career is the result of a series of opportunities that I took when nobody else wanted to take the risks. I have never been afraid to try something just for not having experience. Attitude and skills help us get ahead. With the fraud it was like this: they asked me if I wanted to try and I’ve been testing for sixteen years.
- If I could invite five famous people to dinner (current or historical), who would they be and why?
Nelson Mandela, because he brought freedom to my country and we owe him a lot.
Jane Goodall, for a life dedicated to the noble cause of the study and protection of animals.
Stephen King, my favorite writer. I like his sense of the macabre.
Elon Musk, we studied at the same institute, although it seems that his teachers were much better than mine.
Dylan Thomas, a fascinating person, a genius of literature … and Welsh to the marrow.
- Is there anything about you that few people know?
I was born in Porthcawl, Wales.
- What is your favorite place in the world?
I am very homemade, my favorite place is my home. And my home is anywhere my family is. I like to return to Wales from time to time and every year we travel as a family to Cape Town.